This morning hasn’t been a fun one for AT&T customers across the US. Widespread outages have been reported for hours, disrupting service on one of the big 3 carriers while pulling in statements from the other two major players to confirm their networks are fine.
Outages started in the early hours of the morning, with an initial spike in reports at 1:30AM. Reports remain high as of 8:45AM Pacific. Although some on reddit are starting to suggest their service has been restored, many are certainly still without it.
In a brief statement posted to its website, AT&T said the following:
Some of our customers are experiencing wireless service interruptions this morning. We are working urgently to restore service to them. We encourage the use of Wi-Fi calling until service is restored.
There are two takeaways there: the first is that only “some” customers have outages, and the other is that you should use WiFi calling if you need to place or receive calls during this time. Curious what “some” means to AT&T, but this is a big disruption and thousands of folks are without service in multiple states.
As for Verizon and T-Mobile, we have statements. The first is a short note from Verizon, where they’ve simply confirmed that their network “remains fully operational”:
Verizon’s network remains fully operational. Some customers may have experienced issues this morning when calling or texting those served by another carrier. Our network continues to function normally.
For T-Mobile, we don’t have an official news release, but their Twitter support account keeps telling folks over and over that their network is “operating normally”:
Hello, our network is operating normally. You may be experiencing challenges attempting to connect to users on other networks, but I will make sure you are getting the help you need with your service.
Hopefully AT&T can get this sorted out quickly. Even my damn car had no service for my entire drive to my kid’s school and back.
- UPDATE 9:12AM: Reports of service coming back are starting to flow in on reddit and from a handful of our readers. You’ll have to let us know if your service is restored.
I’ve heard people from other carriers than ATT having had issues, so not sure where this ATT only deal is coming from. It was most likely a hack as a large healthcare outfit was also attacked at the same time, shutting down prescriptions across the nation.
Everytime I go to Costco, there is a ATT kiosk that tries to give me service.
I just tell them no way in hell will I ever go back to ATT and their lying CS.
They say ok, laugh, and leave me alone. 😀
What do you expect them to do, beg you to stay and try convince you? Would be a huge waste of time. They just need to wait a second or two to engage the person that walks in behind you.
Where did I say I expect them to beg me? I just stated a comment from my experience.
You sure showed that at&t random salesmen who is boss! You could just say no thank you I didn’t have the best experience and move on with your day. They’re just doing their job.
Ok muffin. you told me to act like you….
after a dozen times the same 2 dudes asking, yeah… no… I’ll say it my way… you are free to say it your way, im free to say it my way. I’ll bet you, I give them the most honest answer they get
Hacked? Cyber attack Im guessing. ????
and they are blaming solar flares LMAO
I’m in Chicago and didn’t have service from early this morning until around noon.
The scary part of this is that FirstNet and E911 were both down for hours. Starting to come back online slowly.